Terms and Conditions


Welcome to the Charmaine New York website, located at https://www.charmainenewyork.com and operated by Charmaine Art Consultancy Limited (the “Site”). These Terms of Service and Conditions of Use (“Terms of Use”) apply to use of the Site. Your use of the Site means that you agree to these Terms of Use and constitutes a binding agreement between you and Charmaine Art Consultancy Limited . Do not use the Site if you do not agree to these Terms of Use in their entirety. References in these Terms of Use to “Charmaine Art Consultancy Limited,” we,” “us” or “our” mean Charmaine Art Consultancy Limited.

We may at our sole discretion change, add, or delete portions of these Terms of Use at any time. It is your responsibility to check these Terms of Use for changes prior to use of the Site, and in any event your continued use of the Site following the posting of changes to these Terms of Use (including the Privacy Policy , incorporated herein by reference) constitutes your acceptance of any changes.


Please keep in mind that while we might offer a variety of merchandise for sale on the Site, we cannot guarantee availability at a particular time. We reserve the right to change our merchandise offerings at any time. We also reserve the right to change contents, features and offerings, and adjust accessibility, of the Site from time to time in our discretion.

To make purchases through the Site you must provide us with a valid credit card number and associated payment information including all of the following: (i) your name as it appears on the card; (ii) your credit card number; (iii) the credit card type; (iv) the security code for such credit card (usually on the back of the card); and (v) the date of expiration. By submitting that information to us, you hereby agree that you authorize us to charge your card at our convenience but within thirty (30) days of credit card authorization. Purchase transactions are subject to our company returns policies as they may be in effect from time to time. You hereby represent and warrant that you will not use any credit card or other form of payment unless you have all necessary authorization to do so. We shall not be liable in the event your children or others acting with or without your permission use your credit card to make purchases on the Site (and to the extent your minor children make any such purchases, you hereby represent and warrant that they are authorized to do so); however you may report any unauthorized use to us, and we will use reasonable measures within our control to help prevent future unauthorized use of your card.


The Site contains copyrighted material and other information proprietary to Charmaine Art Consultancy Limited, and its licensees and licensors. Except as otherwise permitted by law, you may not copy, modify, publish, distribute or otherwise exploit any content (including, but not limited to, text, logos, trademarks, trade names, service marks, images, graphics, photographs, video recordings, music, media, or software) on the Site (collectively, the “Content”) without the express consent of Charmaine Art Consultancy Limited and any other relevant rights owner. The Site as a whole, and the arrangement of Content thereon, is copyrighted and owned by Charmaine Art Consultancy Limited, and Charmaine Art Consultancy Limited reserves all rights not expressly granted hereunder.


This Site and all Content available on this Site are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of accuracy, warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge by your use of this Site that your use of this Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Site.

Under no circumstances, including but not limited to negligence, shall Charmaine Art Consultancy Limited be liable for any consequential or other damages that result from the use of, or the inability to use, this Site, even if Charmaine Art Consultancy Limited or a Charmaine Art Consultancy Limited representative has been advised of the possibility of such damages (the foregoing being subject to any contrary provisions of applicable law). Charmaine Art Consultancy Limited expressly disclaims any liability in connection with your use of any Content derived from the Site.


These Terms of Use shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. You irrevocably agree that the courts of Hong Kong Special Administrative Region shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these Terms of Use and the order terms.


All Hong Kong orders will be shipped via S.F Express ground. The majority of our orders will be shipped within 1 – 2 business days after the payment is verified. You can expect to receive the purchase within 3 – 5 business days. If you prefer a different shipping method, please contact customer service to discuss your request.

For all inquiries related to international orders, please contact us at (852)3156 1636 or via email at tracylau@charmainenewyork.com